Firefly AirlinesFlyFirefly Sdn Bhd, operating as Firefly, is a full-service point-to-point carrier and a full subsidiary of Malaysia Airlines. Its head office is located in Petaling Jaya, Selangor. It claims to be the first community airline in Malaysia. Firefly operates from two hubs – Sultan Abdul Aziz Shah Airport, Subang, Selangor and Penang International Airport. The airline’s first flight was on 3 April 2007, from Penangto Kota Bharu.
Firefly Airlines Penang Office Address: Mezzanine Floor, Terminal Lapangan Terbang, Lapangan Terbang Antarabangsa Pulau Pinang, Jalan Tun Dr Awang, 11900 Bayan Lepas, Pulau Pinang, 11900, Malaysia
Firefly Airlines Penang Office Phone: +604 630 6665
Working hours Daily; 5.30am to 10.00pm Email: customer_care@fireflyz.com.my
Firefly Group travel
Firefly Group booking email: groups@fireflyz.com.my
For queries or request on in-flight meals, mail to fy_charter@fireflyz.com.my
Firefly Airlines Official website: https://www.fireflyz.com.my
Firefly Airlines Online Check-in: www.Firefly Airlines.com/in/gb/online check-in
Note Web Check-in is 24 hours to 1 hour prior to scheduled departure time.
Check Firefly Airlines schedule here: www.Firefly Airlines.com/in/gb/flight schedule
Check Firefly Airlines flight status here: www.Firefly Airlines.com/in/gb/flight status
Travel while pregnant in Firefly Airlines
Expectant mothers can travel before 36 weeks in Firefly Airlines. Pregnancy passenger of 36 weeks and below should sign a Release and Indemnity Form.
For more details, please visit http://www.fireflyz.com.my/flight/general-conditions-carriage/clause-7
Firefly Airlines Baggage Allowance
View Firefly Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Firefly Customer care call centre
Firefly Customer care call centre / General Hotline: +603-7845 4543
Within Singapore: +65 3158 8279
Operating Hours: Daily 8.00am – 9.00pm
For general inquiries:
Lot R-01, 3rd Floor, CITTA Mall,
No: 1, Jalan PJU 1A/48,
Ara Damansara,
47301 Petaling Jaya, Selangor, Malaysia.
Types of Planes available with Firefly Airlines
| Aircraft | In service |
| ATR 72-500 | 9 |
| Boeing 737-800 | 5 |
| Total | 14 |
Queries handled by Firefly Airlines Customer care:
- Flight Ticket Booking
- Ticket Cancellation
- Flight Ticket Rescheduling
- Ok to Board
- Visa Services
- Online Check-in
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Airport Transfers
- Missing Luggage
- Immigration Services
- Valet Parking
- Meet and Greet
- Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Visa on Arrival
- First Class
- Business Class
- Economy Class
Worldwide Firefly Airlines Terminal
Career at Firefly
Interested Candidates are required to send their curriculum vitae, copies of relevant certificates and MYKad, and a recent passport-size photograph, cover letter to the below emai id or send to the address.
Email: careers@fireflyz.com.my
Address:
Flyfirefly Sdn. Bhd
Lot R-01, 3rd Floor, Citta Mall,
Jalan PJU 1A/48, Pusat Perdagangan Dana 1,
Ara Damansara 47301 Petaling Jaya, Selangor.